Software built for garage door pros.
Install estimates that become jobs, spring and opener repairs, tune-ups, and every part billed — OrbitOps runs the garage door business from quote to paid.
Estimates, installs, repairs and parts in one system built for the truck.
Garage door work splits between quoted installs and fast-turn repairs, and both run on parts: torsion springs, openers, rollers, cables, panels. The estimate has to become a scheduled install cleanly, and every part that goes on the door has to make it onto the invoice.
OrbitOps turns an approved estimate into a scheduled install, dispatches repairs, and lets techs log parts at the door so the invoice is built on site. Each job bills as it closes: approve, send, done.
Everything the property runs on — in one place
Scheduling, invoicing, payments and materials, described in the way garage doors actually works — from booked to paid.
Dispatch installs & repairs
Book same-day repairs and scheduled installs on one board, with nearby jobs grouped into the same day. On Executive and Premier, each day is ordered by drive time — slot in an emergency broken-spring call and it re-orders around it.
The dispatch board
On every plan, the calls go on a dispatch board: day, week and month for each tech. New call asks what kind of call it is and whose it is, then suggests a tech who does that kind of job and the next open time, with the drive from where they will be. A tech running behind shows on the board before the promise is missed, and an emergency can bump a stop — the moved customer lands in Unassigned, flagged to rebook. The Team tab holds time off, holidays and the on-call rotation, To do lists the recurring service that is due to be booked, and an install that runs past one day is booked with its days and its planned crew together.
Text-to-book
On Executive, with your own toll-free number verified with the carriers: a customer texts it, the message lands in the dispatch board’s tray, and a person on your side books the call from there. The customer gets one acknowledgement text so they know it arrived. Nothing else answers them — the booking is made by someone in your office.
The week on paper, before the signal drops
One press saves the week as a PDF: every scheduled job, who it is assigned to, and the contact details for the customers on it. If a phone dies between calls, the day still runs off the copy you already saved.
Estimates that become install jobs
On every plan, quote the install and an approved estimate converts straight into a scheduled job with the parts carried over. When it’s done, the job is the invoice — billed as it closes; approve, send, done. On Executive, the quote carries photos of the opening and an ordered scope list the installer runs as the job’s checklist. On Executive, the quote can be Good, Better and Best with add-ons and an “or $X/mo” line, sent as a proposal the customer accepts online with a typed-name signature — and the won proposal becomes the job. How options and acceptance work.
What the job actually took
On every plan, the approved estimate runs the job, and whatever the tech adds on site is captured against it as a marked overage. The second spring fitted at four o’clock shows on the bill as an addition to what was quoted, instead of disappearing between the estimate and the invoice.
A flat-rate price book
On Executive, a service in your price book carries its sold hours and an Includes list — the parts and materials that go with it. Bill the service and that list is frozen on the line and drawn from stock, so a flat-rate spring replacement uses up what it came with without anyone logging it twice. An existing book comes in from a spreadsheet.
Collect at the door
Send a pay link the moment the install or repair closes — the customer pays by card on Stripe’s hosted checkout and funds settle into your own Stripe account. Cash and checks get recorded against the same invoice.
Door & job history per property
Every door, opener model, spring size and past repair stays on the property record — so the next service call starts knowing exactly what’s on the wall.
The day arrives on the phone, already in order
The office builds the week. The tech opens one screen and works down it — and everything recorded on the way is what the invoice gets built from. The tech’s half runs in the OrbitOps Field app (App Store · Google Play); the office’s half runs in the browser.
Open it and work down the list
Today opens on the stops in order, each with the customer, the visit type and the address, and a count of how many are done. One tap starts a stop, one opens it in Maps. Nobody is calling the office to ask what is next.
What they record is what you bill
Materials, readings and notes are captured at the stop while the tech is standing in it. The visit record is the billing record, so the invoice is built from what happened rather than reconstructed on Friday.
Billing and quoting from the driveway
A tech you trust can bill a stop as they finish it, and build an estimate while they are standing in front of the work. What they bill in the field lands as already billed, so the office cannot bill the same visit a second time. The billing grant is per tech and yours to give. Quoting from the field is on every plan — the foreman standing in front of the work is the one who knows what it is. Writing the ordered scope onto that quote, photographing what is being quoted, and starting from a quote you have already written come in on Executive.
Every spring and opener you don’t bill is margin off the rails.
Torsion springs, openers, rollers, cables, a panel — garage door jobs are parts-heavy. Log them at the door and they hit the invoice. Leave them on a work order and the forgotten ones are money, gone.
Techs log what they use, on the visit
Springs, openers, rollers and panels get recorded on the tech's checklist while they're on site — not reconstructed from memory at the end of the week.
Used becomes billed, automatically
Whatever went onto the job flows straight onto the invoice as a line item. The checklist is the billing record. One action, both records: the visit log and the invoice line.
See what each truck is carrying, and what it's worth
On Executive and Premier, every logged item draws down truck and shelf stock in real time, with cost attached — so you know what you're holding, what it's worth, and when to reorder.
The delivery back in, in one press
The last arrow is the one most systems leave to you. When the order turns up, book it in against the purchase order that raised it: the stock lands on the shelf and the order marks off what arrived, in the same press. Nothing is counted twice — press it again on a bad signal and the second press moves nothing.
- Half now, the rest next week. A short delivery is recorded for what actually came, and the remainder stays open on the order. The next van is a second delivery against the same PO, not a correction to the first.
- You cannot receive more than you ordered. A line that would take the delivered count past what the order asked for is refused, not quietly absorbed.
- A wrong delivery is corrected, never rewritten. Undo one and it takes back exactly what that delivery put on the shelf — read from the record the delivery itself wrote, not recalculated from what the order says today. Nothing is deleted: the reversal is appended beside the delivery, so a delivery that arrived and was taken back stays two facts rather than becoming silence. Miscounted it? The original is kept and reversed, and a new one records what really arrived, linked back to the one it replaces — the same way an invoice is voided and reissued instead of edited.
- All of it, or none of it. If the fourth line on a delivery names a product you have since removed, the first three do not land either. There is no half-received order to unpick.
- Photograph the slip, read the statement. On Executive, the AI assist reads a photographed packing slip against the purchase order it belongs to, and reads a supplier statement so it can be reconciled line by line against the deliveries it bills. Both come back as proposed matches. The office confirms each one, and nothing is settled until somebody says which.
Most tools treat the parts list as paperwork. OrbitOps makes it part of the job — because what comes off the truck goes on the bill.
See what each plan includesGarage Doors software questions, answered
Can I turn an install estimate into a scheduled job?
Yes, on every plan. Quote the install as an estimate; once approved, it converts into a scheduled install job with the parts and line items carried over. When the job closes, those line items are the invoice. Executive adds what makes a quote a document: photos of what you are quoting, the written description and ordered scope list — which is handed to the tech as the job's checklist — and starting a new quote by copying one you have already written.
Does it bill the springs, openers and parts I install?
On Executive and Premier. Techs log parts at the door as they work; each becomes an invoice line item and draws down truck stock with cost attached, so nothing installed goes unbilled.
Can it handle both same-day repairs and scheduled installs?
Yes. Dispatch fast-turn repairs and scheduled installs on the same board. On Executive and Premier, slotting in an emergency broken-spring call re-orders the day around it by drive time.
Your customers didn't sign up for our software — you did. Their names, addresses and phone numbers stay in your account. Your books get a month of totals rather than your client list, and our own support console can't display who they are.
What leaves your account →Run your garage doors business, not your software.
Create your account and get set up in your trade. Scheduling, invoicing and card payments are included in every plan.
Questions first? Talk to us.
Email support@orbitopspro.com to chat with us.