Three plans. No add-on traps.

Scheduling and recurring visits, customer and property records, per-visit invoicing (and monthly invoicing on the route trades), Review & bill — approving the work your techs recorded and sending the invoice — statements, card payments through Stripe pay links, recording of cash, check and Zelle payments, the tech app your crew runs the day on, photos of the work on the visit, estimates — quote it, send it for approval, and run the approved job with its parts list — and crew assignments, where you put a day against a crew and the visit records which crew ran it and how long it took. Every plan also has Office Manager and Sales logins that use no tech seat; the dispatch board for the appointment trades; the Leads list, where prospects and their follow-ups are kept; and On the road on the owner’s home screen, showing who is working, driving or running behind. Those are on all three plans alike.

Signature includes 3 tech seats, Executive includes 8, and Premier includes 15 — and your own login is never one of them. Three seats means three technicians out working, plus you. A seat is used by an active tech login, so anyone on your roster without a login — the two helpers on a three-person crew, seasonal help, a subcontractor you schedule but don't hand the app to — doesn't occupy one. Assign the day to the crew and the foreman's login is the only one it costs you. Office Manager and Sales logins are included on every plan and use no technician seat.

Yes, on every plan. Office staff clock themselves in and out from their own login, and the office's hours count toward what the month cost you. The timesheet and the labor views — who worked what, and what it cost against the work — are part of Premier.

Additional seats are $20 per seat, per month, and you can drop them again when the season ends. Signature goes up to 7 seats in total and Executive up to 14; Premier has no cap. Adding seats will never cost you more than moving up a tier — if the next plan becomes the better deal for your team size, that is what we will tell you.

Yes. Pay annually and two months are free. The price shown on each plan is the monthly price and it is what you pay monthly — we don't advertise a lower annual-equivalent figure and then bill you differently.

No. The three plans cost the same in every trade. What changes is which trade-specific tools appear: water chemistry logging is built for pool service, application tracking for pest control and landscaping, and per-unit service history for HVAC and marine services.

Executive and Premier. The integration posts an operator-triggered monthly summary journal entry to your QuickBooks Online company — accounting totals against your own chart of accounts.

OrbitOps Pro does not add a fee on top of payments. You connect your own Stripe account, funds settle directly into it, and Stripe's own processing rates apply.

Executive and Premier. It turns a technician’s shorthand visit note into a sentence or two a customer can read, and drafts the local update you copy out of the Marketing section. It also reads paperwork you would otherwise retype: a receipt photo into a vendor, date and amount; a packing slip against its purchase order; a supplier statement line by line; and, in HVAC and marine, an equipment data plate. You check every draft and every match and accept it or throw it away — nothing is sent, saved or posted because the model wrote it. Before a visit note reaches the model, the customer’s name, street, phone and email are struck out of the note by name, along with anything shaped like a contact detail and any line mentioning a gate code or an alarm code. The note goes out with the trade, the visit type and what was serviced attached, and nothing else.

Yes. Plans are changed on your account, and the new plan's features and seat allowance apply from that point on. Your data stays where it is. One thing worth knowing: when you move tiers, any add-on seats reset and you land on the new plan's own allowance — so a Signature account running 3 seats plus 4 add-ons becomes an 8-seat Executive account, not a 12-seat one.